Training Programs to Develop Strategic Marketing and Sales Skills

The customer experience’s centric role in business and organizational culture drives successful commercial strategies and concepts. Aalto EE offers a wide range of sales and marketing training programs that help organizations strengthen their strategic customer relationship, marketing, and sales skills. Develop marketing and sales capabilities and enable your organization's commercial success.

What kind of training or development are you looking for?

Customized Competence Development Solutions

With over 50 years of experience, Aalto EE develops world-class competence development solutions that utilize Aalto University’s multidisciplinary faculty and approach.

We co-create with organizations' impactful and inspirational training solutions and help our customers to address current and future business challenges.

 

Aalto EE's customized solutions are an impressive way to renew organizations and competencies, ensure strategy implementation, and build a new competitive advantage. Together with our corporate clients, we design and implement customized training where all aspects are always organized according to the customer's needs.

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Meet Our Faculty

Sonja Kniivilä

Sonja Kniivilä is a commercial, technical, and legal communications expert and trainer. She also specialises in customer communications, communications for various government department,s and research communications.

Kniivilä has worked as a lecturer and communications trainer in universities, companies and public administrations for more than 20 years.

Kniivilä's work with companies has focused in particular on coaching in interaction and communication, service communication and customer communication development. Kniivilä is interested in personal encounters and service quality thinking in coaching companies. Giving and receiving personal feedback are emphasised in the interaction and communication exercises guided by Kniivilä.

Kniivilä has followed the development of management and customer communication as a teacher at Aalto University for a long time. She is currently working on a doctoral thesis on dealing with challenging customer situations. In his coaching, he emphasises partnership and meeting the customer as an individual. In Kniivilä's experience, the importance of customisation and personalisation is growing, mass customisation is no longer enough.

Antti Vassinen

Dr. Antti Vassinen is an expert in strategic marketing and marketing performance management, combining an academic research and teaching background with broad practical domain knowledge and leadership experience.

He specializes in the measurability, impact, and accountability of marketing. This comprises advanced analytics, effective KPI frameworks, data & digital transformation, investment optimization, and the role of creative and media in marketing performance.

With over 20 years of practical experience in data-driven marketing and digital communications, Dr. Vassinen has carried out hundreds of strategy and development client cases in both technology and business roles, supplemented by extensive executive and specialist training experience.

Most recently, he’s served as Director and Head of Marketing Science at Omnicom Media Group (Helsinki), one of the world’s largest media agency networks (NYSE:OMG), and as Data & Media Director at Perfect Fools (Stockholm), an award-winning boutique creative agency. Currently, he is a partner at Zeal Sourcing, a regional consultancy specialized in sourcing external marketing and IT services for enterprise clients. He is a former startup entrepreneur and co-author of a best-selling strategic marketing textbook.

As Professor of Practice at Aalto's Department of Marketing, Dr. Vassinen’s current research topics are (1) the value for consumers and advertisers of privacy in digital services and (2) novel decision tools for managing marketing investment portfolios.

Dr. Vassinen holds a doctorate in marketing from Aalto University School of Business and a master's in industrial engineering and management from Aalto University School of Science.

Contact Us

Julia Heinonen

Relationship Specialist +358 10 837 3784 julia.heinonen@aaltoee.fi

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Digitalization and new technologies are having an impact on marketing, when harnessed alongside sales, to a new level

The basic principles of marketing have changed little over the decades. Various ‘isms’ have entered the discussion from time to time, while others have faded from view. Meanwhile, digitalization has transformed marketing, and the pace of change is exponential. Marketing has had a dwindling impact, and advertising has undergone genuine transformations. On the other hand, marketing has been revived by the universal adoption of certain technologies, and artificial intelligence has become part of everyday life.

Internal market information and data derived from the markets are vital to enabling companies to identify customers, partners, prospects, and competitors. Markets cannot be analyzed and interpreted with sufficient intensity without the strategic exploitation of data. In turn, such analysis and interpretation enable adaptation to a continuously changing market situation. Customer needs are continuously changing, and organizations need to both understand these changes and be proactive in view of them.