Boost the Effectiveness of Your Marketing and Sales Efforts
Customer experience is at the heart of a successful business strategy. Our training programs provide the tools to measure and improve marketing and sales results using data and technology.
Strategic approach: aligning customer relationship, marketing, and sales expertise with growth objectives.
Measurable Impact: Integrating Data and Technology into Business Management.
Open or customized: a solution tailored to the individual or the entire organization.
Filter trainings
September 4 – December 4, 2025
This comprehensive hands-on program brings together the management and experts of Finnish fashion, design, and lifestyle consumer brands to develop customer insight, commercialization strategies, and multichannel strategies for...
3 workshops, 2 live-online meetings and optional evening program activities
€ 2,400 / € 1,200 (+ VAT)
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Brand Business Booster for Creative Industries
September 14–16, 2026
You will get a comprehensive understanding of strategic marketing and how strategic marketing is crucial in driving growth by being or becoming customer-centric.
3 days + pre- and post-assignments
€ 4,650 (+ VAT)
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Strategic Marketing and Customer-Centricity
September 18 & 29–30, 2026 (FI)
This program develops negotiation skills through current best practices and real-world case studies. The program is designed for senior and middle management, as well as those who work with stakeholders.
2.5 days
€ 3,150 (+ VAT)
18.09.2026
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Negotiation Skills
October 26, 2026 – January 20, 2027
The program focuses on customer experience management, leveraging marketing data, and collaboration between marketing and sales. You will delve into customer-centric marketing and value creation, as well as performance and channel...
4 study modules (6 days)
€ 4,200 (+ VAT) € 3,550 (+ VAT)
€ 4,200 (+ VAT)
26.10.2026
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Markkinoinnin johtaminen
October 26–27, 2026
The program will explore the current state of marketing, its challenges, and future trends. You will learn about customer-centric and digital value creation, and how marketing should be a business-driven sales and marketing engine. The...
€ 1,350 (+ VAT)
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Asiakaslähtöinen tuloksellinen markkinointi
November 17–18, 2026
The training provides a strategic perspective on marketing data and artificial intelligence. The program is a 1.5-day module of the Markkinoinnin johtaminen program, which can also be completed as a stand-alone course.
€ 1,350 (+ VAT)
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Tiedolla johdettu markkinointi ja tekoäly
December 14–15, 2026
The training will cover the importance of brand in the experience economy, customer-centric design of the value proposition, and the role of content marketing in building trust and differentiation. The program is a 1.5-day module of the...
€ 1,350 (+ VAT)
14.12.2026
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Brändi, tarina ja sisällöntuotanto
December 19–20, 2026
This 1.5-day training covers the management of psychological safety in the cooperation between marketing and sales teams. It is part of the Markkinoinnin johtaminen program, and can also be completed as a stand-alone course.
€ 1,350 (+ VAT)
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Markkinoinnin ja myynnin valmentava suorituksen johtaminen
February 12 & 16–17, 2027 (EN)
This program develops negotiation skills through current best practices and real-world case studies. The program is designed for senior and middle management, as well as those who work with stakeholders.
2.5 days
€ 3,150 (+ VAT) €2,950 (+ VAT)
€ 3,150 (+ VAT)
12.02.2027
Estimated Study Time: 12 hours
In this online course, you will focus on marketing strategies, segmentation, targeting, and positioning, integrated marketing communications, proactive value-based selling, structured influencing, contemporary sales approaches, and...
€ 150 (+ VAT) € 200 (+ VAT) -30%
€ 150 (+ VAT)
Any time: License for 90 days starting from the order date
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Essentials of Marketing and Sales
Estimated study time: 27 hours
The course gives you a concise understanding of information visualization, why it is needed, and how to get started. It helps you to initiate your visualization and prompts you to pursue your task with adept advice. Course language:...
€ 150 (+VAT) € 350 (+VAT) -30%
€ 150 (+VAT)
Any time: License for 90 days starting from the order date
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Information Visualization
The online course is designed for people who want to develop their presentation skills and learn how to design and deliver effective presentations in their professional life.
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Esiinny ja viesti vaikuttavasti (online)
Estimated Study Time: 12 hours
The online course is designed for people who want to develop their presentation skills and learn how to design and deliver effective presentations in their professional life.
€ 150 (+ VAT) € 350 (+ VAT) -30%
€ 150 (+ VAT)
Any time: License for 90 days starting from the order date
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Present and Communicate Effectively
Estimated study time: 27 hours
This online course equips creative professionals from different fields with the knowledge and tools to commercialize their work. Throughout the course, you will explore the unique challenges of the creative industry, learn how to build a...
€ 150 (+VAT)
Any time: License for 90 days starting from the order date
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Business for Creatives
Agreed together with the customer
In this training program designed for goal-oriented customer service professionals, you will learn how to work more effectively with important customers and acquire a practical toolkit for identifying, creating, and communicating value in...
5 days
Agreed together with the customer
Coming
Gain essential skills to analyze markets, create customer value, and master B2B marketing and sales strategies in a digital and AI-driven environment.
2 ECTS
€ 300 (+ VAT)
Estimated study time: 14 hours
Build a solid foundation in service management by understanding service quality, customer experience, service recovery, and the impact of technology on modern service organisations.
€ 150 (+ VAT)
Any time: License for 90 days starting from the order date
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Foundations of Service Management
Featured Insights on Marketing and Sales
Artificial intelligence and data are taking marketing effectiveness to a whole new level.
The basic principles of marketing have hardly changed over the decades, but digitalization has transformed the industry dramatically, and the pace of change is accelerating exponentially. The widespread adoption of technology has revitalized marketing, and artificial intelligence has become an everyday tool.
Strategically leveraging a company’s internal market intelligence and market data is vital for identifying customers, partners, prospects, and competitors. Simply listening isn’t enough; you must understand and respond.
The Four Cornerstones of Effective Marketing
The factors that will determine competitive advantage in the coming decade.
Joint Efforts
Combining short and long-term results
The basic task of marketing and sales is to influence people, whether consumers or B2B customers. The path leading to a purchasing decision is central, and the message must remain consistent throughout the entire process.
Content marketing, along with the concepts of outbound and inbound, has added a new dimension to the work.
The shift to inbound emphasizes customer-centricity: moving from pushing products to assisting, engaging in dialogue, and collaborating on development (co-creation).
Customer Experience
Seamless customer experiences at the heart of activities
Customer experience management has emerged as the most significant source of competitive advantage. Unique, memorable experiences set you apart from the competition. According to Oracle, 89% of consumers end a customer relationship due to a poor experience, and 86% would be willing to pay more for better service. Exceeding expectations always pays off.
Measuring
Data and metrics validate effectiveness
Effective marketing uses metrics and measures its impact on cash flow, profitability, and sales. The responsibilities and metrics for sales and marketing must be clearly defined.
Data is the engine of business, but value is only created when the organization has the capabilities and tools to leverage it.
Personalization and Branding
Personalization and branding build corporate value
Both content and targeting must be personalized. As the lifecycles of content and experiences grow shorter, the importance of differentiation and continuous innovation increases. Products are increasingly evaluated based on their novelty value.
A brand is not a logo, a product, or a service. A brand is a promise and an experience that is shaped by every interaction—and strategic brand management increases corporate value.