A Pioneer in Service Design and Innovation Training

We will help you develop your knowledge and expertise in creativity, leadership, and strategic innovation. You will be provided with the understanding and tools to innovate and lead your business in a digitalized world of networks, create business models that drive growth and adoption while delivering attractive returns, and design new solutions that create value for the customer and your business.

Key aspects of servitization include technological opportunities, business models, change management, and customer-centric development. These are also the foundations of the training provided by Aalto EE and Aalto University. As a pioneer in the industry, we have been providing programs in service design for ten years. Our students obtain a comprehensive overview of the subject, are given a framework and concepts, and have the chance to try out the methods best suited to various phases. The program also imparts a large amount of tacit knowledge and confidence in your own approach.

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Are you interested in learning more about our Innovation, Service Design, and Design Thinking training programs? Contact us directly or leave a contact request.

Elisabeth Pesola, Senior Competence Manager

+358 10 837 3816

elisabeth.pesola@aaltoee.fi

Jasu Kuurila, Relationship Specialist

+358 10 837 3739

jasu.kuurila@aaltoee.fi

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Customized Solutions

We co-create with organizations impactful and inspirational training solutions and help our customers to develop continuously and address current and future business challenges. Our co-partnership design process ensures a unique learning experience and measurable business impact. Every aspect of the solution is tailored to meet the needs and expectations of the customer – from content to faculty, learning methods, location, and social events.

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Call for Strategic Innovation

All over the world, forward-thinking companies are seeking growth by creating innovative business models, establishing themselves in new markets, and developing new partnering models. Forerunner companies actively strive to establish themselves as the power players and leading creators of new business ecosystems. In the global market, even smaller niche players can succeed with innovative business models and deep customer insight.

This calls for strategic innovation capabilities, the understanding and competencies required to develop business models and build new value networks in a platform economy, and the ability to lead change. Innovation capabilities are vital to ensuring business continuity and keeping jobs in the high-cost countries of the West.

Servitization continues to evolve, changing industry and branch structures. At the same time, companies and organizations are striving to servitize their businesses, products, and customer processes. Furthermore, companies that once built services around their products now often aim to develop products that can be embedded in their services. The final offerings are frequently produced in complex networks. To succeed in the digitalized world, traditional B2B service providers also need to step up their service productization capabilities and leverage customer insight.