Aalto EE Service Portal Accessibility Statement

Accessibility statement for Aalto EE Service Portal was updated on June 16, 2025.

General Information

This accessibility statement applies to Aalto EE Service Portal (serviceportal.aaltoee.fi), operated by Aalto University Executive Education Ltd (Aalto EE).  

Aalto EE is committed to ensuring the accessibility of its digital services in accordance with the EU Accessibility Directive. Service Portal is designed to be accessible, understandable, and easy to use for all users, regardless of their individual abilities. Our objective is to maintain a service that meets technical accessibility standards, provides clear and comprehensible content, and supports an inclusive digital learning environment.

State of Digital Accessibility

Aalto EE Service Portal was launched in 2023. The site's current accessibility standard is aiming at WCAG 2.1, level AA. The requirements of the Directive will be taken into account in the development of the service.

The information in this accessibility statement is based on self-assessment. Aalto EE Service Portal largely meets the requirements for accessibility.  

Inaccessible Content

Service Portal requires further improvements in the following areas:

  • Unclear accessible names for certain buttons and form elements, which may hinder screen reader users in understanding their function.
  • Insufficient ARIA attributes in some interactive components affect how assistive technologies interpret content and relationships.
  • Incomplete keyboard navigation on some pages, preventing users from fully accessing all functions without a mouse.

Feedback and Contact Details

Aalto EE is committed to upholding accessibility standards and continuously improving the accessibility of the Service Portal and all our digital services. 

If you encounter any accessibility problems on the Service Portal, please contact us at info@aaltoee.fi. We are actively working to address any identified issues. We will review your feedback and respond within 14 days.

Supervisory Authority

If you are not satisfied with the response or you receive no response within two weeks, you can provide feedback to the Finnish Transport and Communications Agency, Traficom Digital Accessibility Supervision Unit. Traficom’s accessibility requirements website (see link below) explains how you can leave a complaint and how the matter will be processed.

Finnish Transport and Communications Agency Traficom
Digital Accessibility Supervision Unit
Website: https://www.saavutettavuusvaatimukset.fi/en
Email: saavutettavuus@traficom.fi
Telephone:  +358 29 534 5000 (switchboard)